The Istanbul White Table is the municipal unit where our citizens in the cities express all their opinions, requests and complaints. First, the unit evaluates the opinions, requests and complaints received. The opinions, requests and complaints that are evaluated later are reported to the relevant offices. In this way, the unit aims to provide solutions to the incoming demands, to make the services more efficient and to respond to the demands of our citizens as soon as possible by providing 24-hour service. The unit, which started to serve in 1994, is run by the Public Relations Directorate of the Istanbul Metropolitan Municipality. Serving with three separate units as Beyaz Masa front desk, Alo 153 Call Center and Beyaz Masa solution team, İstanbul Beyaz Masa takes care of the institutions or individuals who applied to the White Table, directs them in line with their demands and operates to provide solutions to their applications in a short time.
The White Table accepts complaints, requests and suggestions in all matters. As a result of the researches, although there are complaints and demands that vary according to the period, the most common complaint is about IETT, and problems related to ISKI and the police are reported. At the same time, the Istanbul White Table provides services to our disabled citizens and includes their complaints, demands and suggestions.
Application, Transportation and Address
The white table can be accessed in many different ways. By phone: By calling Alo 153 Call Center, you can reach 1530 by sending an SMS. You can also make your application by sending a message to 0212 455 43 43 via fax. In addition, Twitter: https://twitter.com/ibbbeyazmasa, Facebook: https://facebook.com/ibbbeyazmasa and IMM Beyaz table mobile application for transportation and application.
Face-to-face applications, on the other hand, are made from face-to-face contact points at white desk branches. We can reach the Istanbul White Table at https://beyazmasa.ibb.istanbul/application/beyazmasa. Our citizens Dızdariye, Yurt SK. No: 8, 34500 Büyükçekmece / İstanbul, and they can reach the İstanbul Beyaz Table.
